Furniture shipping policy

An estimated in-home delivery charge is included with all furniture quotes by our dealers.   This charge includes the delivery and installation of your furniture as well as the removal of the packing material. Although they can only provide an estimate of these charges, they work with these services every day and their estimates are usually quite accurate. You will be responsible for directly paying the furniture delivery company for their services. This payment will be expected by their driver at the time of delivery.

Your delivery will be scheduled on the first available truck in your area. The in-home delivery service will confirm the delivery charges and request that you have payment ready at the time of delivery. They will accept a cashier’s check or a money order.

It is imperative that you inspect each piece of furniture while the in-home delivery service is still in your home. Any transit damage or manufacturer defects must be listed on the original bill of lading. Return only the unacceptable item(s) and not any companion pieces. Then contact your dealer immediately for further instructions.

Accessories shipping policy

Most fabrics, accessories, lamps and accent pieces are shipped from factory stock. When possible, shipments will be made via UPS and the associated cost will be added to your order.

For more information about delivery, please contact your dealer.